PRIVACY POLICY OF ARPANTIA.COM
Date of last update: 25/01/2025
1. INTRODUCTION
Welcome to Arpantia.com (hereinafter, the "Website"). In compliance with current data protection regulations, the purpose of this Privacy Policy is to inform you about how your personal data is collected, used and protected when you browse the Website.
The Web Arpantia.com is a commercial platform for the presentation of services offered by a group of companies operating under the trademark ARPANTIA. There is no single legal entity managing the website, but each company within the Group is responsible for the processing of personal data in relation to the services it offers.
2. DATA CONTROLLERS
Given that ARPANTIA is a trademark without its own legal personality, the parties responsible for the processing of personal data will be any of the companies that make up the Arpantia Group:
- Q2tec (www.q2tec.com)
- Simbiosys (www.simbiosys.es)
- Signal Software (www.signalsoftware.es)
- Autecnia (www.autecnia.com)
Users may exercise their rights with respect to their personal data with any of the aforementioned companies, depending on their relationship with them.
3. DATA WE COLLECT
When you interact with the Site, we may collect the following categories of personal data:
- Contact detailsName, e-mail address, telephone number (when contacting us or requesting information).
- Navigation dataIP address, browser type, operating system, pages visited and time spent on the website.
- Data provided in formsInformation that the user enters when requesting information or making enquiries about the services offered on the Web.
4. PURPOSE OF PROCESSING
Personal data collected through the Website may be used for the following purposes:
- Attention to queries: Responding to requests for information made through the contact form or by e-mail.
- Promotion of servicesSending of commercial information about the services offered by the companies of the Arpantia Group, provided that the user has given their express consent.
- Web improvementStatistical analysis of browsing in order to optimise the user experience and the functionality of the website.
- Compliance with legal obligationsWhere necessary to comply with applicable data protection and e-commerce regulations.
5. LEGAL BASIS FOR PROCESSING
The processing of your personal data is based on the following legitimacy:
- Legitimate interestTo ensure the proper functioning of the website and to respond to your queries.
- User consentFor sending commercial communications or subscribing to newsletters.
- Compliance with legal obligations: To manage users' data protection rights.
6. DATA SHARING
Your personal data will not be shared with third parties, except in the following cases:
- When necessary for the proper provision of the requested service.
- In compliance with legal obligations, such as requests from judicial or administrative authorities.
- With technological service providers that help us manage the website (hosting, web analytics, security, etc.), always guaranteeing the confidentiality of the data.
7. DATA RETENTION
Personal data will be kept for the time strictly necessary for the purpose for which they were collected:
- Contact data: Until the user requests deletion or revokes consent.
- Browsing data: This data is kept for a maximum period of 12 months for analytical purposes.
- Enquiry or form data: For as long as necessary to process the request and up to 2 years after the last interaction.
8. USER RIGHTS
As a user, you have the right to:
- Access to your personal data and to know how it is being processed.
- Rectify any incorrect or outdated data.
- Requesting deletion of your data when they are no longer necessary for the purposes for which they were collected.
- Oppose to the processing of their data in certain cases.
- Limiting treatment of your data in specific circumstances.
- Requesting portability of their data where technically possible.
To exercise any of these rights, you can contact any of the companies of the Arpantia Group via the following e-mail addresses:
- Q2tec: info@q2tec.com
- Simbiosys: info@simbiosys.es
- Signal Software: info@signalsoftware.es
- Autecnia: autecnia@autecnia.com
If you feel that your rights have not been respected, you have the right to lodge a complaint to the Spanish Data Protection Agency (AEPD) or the relevant supervisory authority in your country.
9. DATA SECURITY
Technical and organisational security measures have been implemented to ensure the protection of users' personal data against unauthorised access, alteration, loss or destruction.
10. USE OF COOKIES AND SIMILAR TECHNOLOGIES
The website uses cookies to improve the user experience and analyse web traffic. For more information, please see our Cookie Policy.
11. MODIFICATIONS TO THE PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. The updated version will be posted on the Website with the date it was last updated. You are advised to check this section periodically for changes.
12. CONTACT
If you have any questions about this Privacy Policy, you can contact any of the companies in the Arpantia Group via the e-mail addresses indicated in the Section 8.